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We do offer subscription packages which provide support and additional functionality that is proprietary to Nuxeo.  Nuxeo  Nuxeo Connect · Base is Base is the starting point (required) for all of the full Nuxeo Connect offeringofferings.  Nuxeo Connect · Developer and Nuxeo Connect · Operations are  Nuxeo Connect · Developer and Nuxeo Connect · Operations are packaged and priced to provide response times in line with the critical nature of your Enterprise Content Management applications. Three service level options ensure commitments to response times for bug fixes, patches, issue resolution and support hours.

What is the difference between Nuxeo Connect · Developer subscriptions and Nuxeo Connect · Operations subscriptions?

Nuxeo Connect · Developer is Developer is the support package designed for project and software development teams as they build content applications with Nuxeo's ECM software. This support package delivers the technical and functional expertise to guarantee high quality and reliability of custom/vertical content applications. Nuxeo Connect · Developer subscribers receive unlimited cases on API, coding, integration and customization issues specific to application builders.

Info

Nuxeo Connect · Developer subscribers have access to Nuxeo Studio.

Nuxeo Connect · Operations is designed to help customer teams manage their Nuxeo ECM production application. Subscribers to the Nuxeo Connect · Operations offering get the support needed to guarantee the high availability of the content applications the business relies upon. This support package provides administrators with the technical and functional expertise to guarantee high quality and reliability of production environments: backup/restore, tuning tips, system health-checks. Nuxeo Connect · Operations subscribers receive unlimited cases involving system administration and certified product upgrade paths. Nuxeo Connect · Operations subscribers also get access to premium administrative tools.

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Level

Cost Per Year
(per repository)

Included in Subscription

Nuxeo Connect · Base
(required for any subscription)

9,000

  • 5 support cases
  • Certified patches
  • Access to a subscription-only Knowledge Base
  • Votes on roadmap features
  • Enables declaration of application environment, ensuring support issues resolved in context
  • Early access to product previews and discounts to Nuxeo events

Nuxeo Connect · Developer (Silver)

14,000

All items in Nuxeo Connect · Base plus:

  • Unlimited critical bug fixes
  • Unlimited questions
  • One Nuxeo Studio project token
  • One direct point of contact
  • Critical bug fix time = one business week
  • Question response time = two business days

Nuxeo Connect · Developer (Gold)

29,000

All items in Nuxeo Connect · Developer (Silver) plus:

  • Additional point of contact (total of two)
  • Unlimited major bug fixes
  • Critical bug fix time = 3 business days
  • Major bug fix time = 5 business days
  • Question response time = one business day

Nuxeo Connect · Developer (Platinum)

59,000

All items in Nuxeo Connect · Developer (Gold) plus:

  • 24x7 support
  • Additional points of contact (total of five)
  • Custom release
  • Critical bug fix time = one business day
  • Major bug fix time = three business days
  • Question response time = four business hours
  • Additional Nuxeo Studio project toke (total of two)

Nuxeo Connect · Operations (Silver)

16,000

All items in Nuxeo Connect · Base plus:

  • Unlimited critical bug fixes
  • Unlimited questions
  • One direct point of contact
  • Critical bug fix time = three business days
  • Question response time = two business days

Nuxeo Connect · Operations (Gold)

34,000

All items in Nuxeo Connect · Operations (Silver) plus:

  • Additional point of contact (total of two)
  • Unlimited major bug fixes
  • Critical bug fix time = one business day
  • Major bug fix time = 5 business days
  • Question response time = one business day

Nuxeo Connect · Operations (Platinum)

79,000

All items in Nuxeo Connect · Operations (Gold) plus:

  • 24x7 support
  • Additional points of contact (total of five)
  • Custom release
  • Critical bug fix time = four business hours
  • Major bug fix time = one business day
  • Question response time = four business hours
Info

do we want to keep silver with silver/gold with gold etc or keep all the developer stuff together and all the operations stuff together?

Pricing is in USD for North America, Euros for Europe and rest of world.

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cloudpricing

Nuxeo Cloud Pricing

Profile

User Packs

Monthly Price

Annual Price*

Maximum Storage

Project

1-14

400

3,600

50GB

Workgroup

15-49

650

5,850

100GB

Department

50-99

1,100

9,900

250GB

Business Unit

100-499

3,500

31,500

500GB

Enterprise

500-999

6,800

61,200

1 TB



Info

All prices listed are in $/€ based on client location.

*Annual fees represent a 25% discount compared to monthly fees.