Company Questions and Answers

Vendor Name

Nuxeo

Office Locations

• New York City (44 West 28th St, New York, NY, 10001)
• Boston, Massachusetts (185 Alewife Brook Parkway, Cambridge, MA, 02138)
• San Francisco (837 Fillmore St, San Francisco, CA, 94117)
• Paris, France (18-20 rue Soleillet, 75020, Paris, France)
• Field staff and strategic partners located across North America and Europe.

What is your online contact information?

The corporate website is www.nuxeo.com and general email account is: contact [AT] nuxeo [DOT] com. 
Full contact info can be found at: http://www.nuxeo.com/en/about/contact.

What is the primary technology offering?

Nuxeo Platform

What is Nuxeo's fiscal year range?

Jan 1-Dec 31

What is Nuxeo's parent company?

Nuxeo SA

Who are the major investors in Nuxeo?

Nuxeo Management Board, OTC Asset Management

Is Nuxeo publicly traded (and if so, market symbol) or privately held?

Privately held

How long has your company been in business?

Nuxeo has been in business since 2000.

Does your company have a parent company or subsidiary companies?

Nuxeo SA is the entity in France, Nuxeo Corp. is the entity in USA.

Does your company, have a stable financial background and profile?

Nuxeo has been operating successfully for 10+ years and profitable much of this time. In December 2008 we took Series A funding from our venture capital provider, OTC Asset Management, followed by additional capital in June 2010.

Does your company have a partner program for integrators?

Yes. We have an official global program for partners called Nuxeo Galaxy. The program includes systems integrators in many countries, as well as application - builders serving the needs of vertical markets.

Is your company widely used in the market placemarketplace?

Yes – we average a 130% growth pattern year-over-year. 10s Tens of thousands of installations of Nuxeo applications are run across 145 countries.

Does your company have satisfied customers who can provide a reference? If yes, provide details.

Yes. We have customer success stories online and are happy to facilitate customer references to potential new clients.

What is the largest customer deployment?

The largest customer production site has 100 Million managed items with no measured performance degradation compared to a 10 Million item repository.

Do you plan to remain open source?

Yes, Nuxeo remains committed to remaining open source for its technology, with products available under the LGPL license.

How did the company start?

Nuxeo was started in 2000 with the goal to create collaborative content management applications based on innovative open source technologies.

What awards has the company won?

Nuxeo was a Red Herring 100 Europe 2007 winner, a JAX Innovation Award 2007 nominee, and an Intelligent Entreprise Editors' Choice winner in 2009 and 2010, and was listed on the KMWorld 100 Companies That Matter in Knowledge Management in 2011.
The Nuxeo Galaxy Partner Program was named to the 2010 VAR Guy Top 50 list for open source ISVs.

Is your company covered by content management industry analysts?

Yes. Major industry analyst firms such as Gartner, Forrester, Real Story Group, the 451 Group, Ovum Research, IDC, Gilbane, and Redmonk all have analysts who are familiar with the Nuxeo approach to enterprise content management and our platform architecture. We can recommend individual analysts to contact for independent verification of our technology, upon request.

Do you support the small or mid-size enterprise (SME) market? If so, describe how.

Yes. While small/medium enterprise is a secondary focus after large enterprise and public sector, SME is gladly supported through our Galaxy Partner network or with our Software-as-a-Service (SaaS) "Cloud Edition" products.
The Nuxeo Cloud offering is well suited to the enterprise that does not have the IT staff or hardware budget to manage an on-premise content management application.

Describe the company mission and goals.

Nuxeo's mission: Help organizations better manage their information by providing a flexible and open software platform for content management applications.
Nuxeo focuses on the needs of developers. We take a software engineering approach to content management problems in order to solve the hard problems. Developers and architects can be assured that their selection of Nuxeo to build ECM applications helps them solve business challenges with more efficiency and agility.
Nuxeo provides an open source technical platform and an integrated set of services to ease its configuration, customization and deployment. We provide a fully integrated experience: a development tool, a distribution channel (Marketplace), an update system (Update Center) and associated support (Nuxeo Connect).

Nuxeo wants to provide a new experience for customers acquiring enterprise content management applications. We are removing the complexity and hassle that is common in traditional ECM deals. We seek to align the value that we deliver to our customers with the revenue that we make with support and maintenance services. We are a support and services driven organization, leveraging great products and technology.

Nuxeo is a commercial entity with a goal to be profitable for our shareholders, like our competitors using proprietary or mixed license models. The difference is that we don't derive our revenue from license fees. We derive revenue from maintenance and support sold as subscriptions through the Nuxeo Connect offering. This pure focus on satisfaction levels, maintenance renewals and delivery of quality services keeps us entirely customer and partner-centric.

The development of our products is entirely open: the source code, the documentation, builds, testing and issue tracking, community discussion. Our transparent model assures future-proofing of the product lifecycle, as the market for Nuxeo technologies can continue because of its broad adoption and expertise outside of the company. In the merger and acquisition prone ECM industry, our model ensures that the products can continue to thrive, evolve and be professionally supported, an extra level of protection and assurance for our customers and partners.

What is your company vision for the enterprise content management market?

The Nuxeo Platform is our gift to 21st century enterprises who are serious about getting content management embedded into their end to end business practices. Nuxeo believes that the traditional ECM vendor approach to software development, architectural design have been obsoleted by 21st century information revolution.

Created by developers, for developers, Nuxeo is on the forefront of the next generation of content management architectures by offering a new approach to content management. Focusing on technical innovation, commitment to standards, and addressing the needs of developers and architects, Nuxeo offers a platform on which to build repeatable, easily administered, easily upgraded, interoperable content management solutions to solve real business problems. 

Nuxeo has adopted an open development model in order to let organizations get started on their content management application projects quickly, without waiting for vendor permission for evaluation licenses. Organizations can grow and scale their apps without being penalized for adding more users, or servers; companies can take greater control of their own ECM roadmap and future-proof their investment from the whims of the merger-and-acquisition driven technology industry; open standards paired with open source, easy to find detailed technical documentation, with no proprietary scripting languages or repositories, ever.

Professional Services

Describe your professional services organization

Nuxeo typically relies on our Galaxy partner network to deploy Nuxeo-based solution to solutions for our customers and offer end to end project management services. 

Nuxeo Professional Services are available for advanced project work for Nuxeo Connect customers. The professional services team provides consulting, mentoring, coaching and development work to customers and partners implementation teams. Nuxeo Professional Services offered to enable our partners and customers, helping them implement Nuxeo-based solutions efficiently.

Nuxeo Professional Services is also available to develop new features for the core platform on a fee basis, subject to acceptance by Nuxeo product management

Nuxeo maintains technical staff operations in Paris, France and Boston, MA.

Describe the methodologies, tools and best practices used by your technical teams.

Nuxeo is organized in core development teams , to meet the needs of our more complex customer or partner engagements. Each team specializes in one or more Nuxeo packaged applications (such as Nuxeo DM, Nuxeo DAM, Nuxeo CMF), and specialized projects. Nuxeo development teams use Agile methodologies to deliver key product functionality to customers at each iteration, using an automatic and continuous integration chain to ensure high-quality and tested software is released to customers. Nuxeo is also deeply committed to knowledge sharing and actively collaborate both internally and externally with the Nuxeo community forums to understand common requirements, capture of best practices and existing work products in order to build on experience and rapidly deliver best of breed solutions.

Describe your education / training services

Education services are provided on a regular basis at the main Nuxeo offices in Boston and Paris, or at customer/partner sites upon request. Trainers are experienced Nuxeo developers with years of experience deploying or customizing the products. Courseware is updated with each major product release. Classes are typically in-person with hands-on exercises. Courses are designed for developers or system administrators. Outlines of current courses, published dates and prerequisites are available at: http://www.nuxeo.com/en/services/training 

Is your technical documentation available to non-customers or prospects?

Yes. The Documentation Center is updated on a regular basis, and is openly available for viewing at: http://doc.nuxeo.com. Documentation can be exported with a single click into PDF, MS World, or other common formats for those who prefer to print or download the documentation. Additionally, Nuxeo maintains Nuxeo Answers, a Question and Answer site, available to all and designed to address any questions that may arise.

Partner Programs

Describe any partner or alliance programs you have

The Nuxeo Galaxy partner program was launched in 2009, and includes both System Integrator and Application Builder partners. System Integrators lead many customer deployments, requirements definition, project management, training and customizations for customers in both public and private sector in many geographic regions. Application Builders are often ISVs who use the Nuxeo ECM platform to build vertical or horizontal applications to then deploy to their specific niche markets, either as on-premise or cloud-based solutions. 

Partners who join the Nuxeo Galaxy program are supported by access to help desk and knowledge bases, joint go-to-market and product launches, presence on the Nuxeo.com website, logo designations, leads and referrals, and discounts to Nuxeo hosted events, services or training. Partners are obligated to complete technical training requirements that vary depending on the type and level of the program they join..

Where can a list of current partners be found?

All partners, including Systems Integrators, Application Builders, and Technology partners are located at: http://www.nuxeo.com/en/partners/partner-directory.